Effective Date: 7/21/2025
At Rental Partners Holdings LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide using our website or services.
What Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Property ownership or address details
- Communication and payment history
- Any other data provided through our application or communication forms
How We Use Your Information
We use your information to:
- Process your rent-to-own application
- Enhance customer service and support
- Send SMS or email updates about your account or application
- Contact you regarding payment reminders, account issues, or promotional offers (only with your consent)
We do not sell your personal information.
Sharing Your Information
We only share your data with:
- Third-party delivery providers (for container delivery or pickup)
- Dealer Partners (to process applications)
- Service providers that help us manage communication (e.g., SMS & Email platforms)
All third-party partners are required to protect your information under strict confidentiality.
SMS & Email Communications
By submitting your information using our application, you agree to receive SMS or email messages related to your account. These may include:
- Payment reminders
- Customer Support responses
- Application status updates
Message & data rates may apply.
You may opt out of SMS anytime by replying “STOP” or contacting us directly.
How We Protect Your Information
We protect your data using industry-standard security protocols and encrypted systems. Only authorized personnel can access your personal information.
Opt-Out and Data Removal
You may request:
- To opt out of future communications
- To have your data removed from our systems (except where required by law for records)
To do so, contact us at:
Rental Partners, Customer Success Team
info@rentalpartners.net
888-888-2823
Legal Compliance
We comply with all applicable U.S. privacy laws and carrier regulations, including A2P 10DLC messaging guidelines for SMS compliance.
Changes to This Policy
We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Rental Partners, Customer Success Team
info@rentalpartners.net
888-888-2823